Tasks

• Functional and market oriented support for the Interactive Brokers Trader Workstation (TWS) and client accounts
• Problem management across a wide range of service issues including: trade, margin, and risk analysis; account configuration and funding; global exchanges and products (equities, bonds, forex, related derivatives); securities regulations
• Opportunity for certification with US and European exchanges
• Cash deposit and withdrawal activity, position transfers, and account administrative functions
• Order status, trade and delivery settlement, exercise & assignment, expiration processing, and corporate actions
• Commission structure, interest and fees

Requirements

• University degree or equivalent to Bachelors degree
• Experience in exchange trading or brokerage or financial services (US registrations desirable)
• Strong verbal and written communication in English to accommodate client inquiries directed via telephone, email or online chat
• Strong communication skills (native speakers preferred) in at least one of the following languages: Spanish, French, German, Italian, Portuguese, Polish, Czech, Slovak, Slovenian, Russian
• In depth understanding of the following financial instruments: stocks, securities options, futures, options on futures, foreign exchange and fixed income
• Registrations: FINRA Series 7 or ability to obtain this license
• Fast learner, proactive and helpful
• Working knowledge of various exchange operations and regulations, product offerings and specifications, execution platforms and rules, and margin methodologies
• Proficiency in any of the following languages is a plus: Spanish, French, German, Italian, Chinese

We offer

• Competitive compensation package including share plan
• Vision and dental benefits,sport activities compensation
• International fast growing environment within a highly successful company
• Lunches paid for by the company
• Normal office hours: no night shifts, no weekend work

Additional information:  Sport/dental/vision compensations, free lunches, free parking, stock and cash bonuses